CoverMyLoad Docs
  • Introduction
  • Dispatch, Truckers, Brokers
    • Getting Started (Dispatchers)
  • Pilot Escorts
    • Getting Started (Pilot Escorts)
      • Profile photo
      • Load Alerts
      • Company Profile
      • Membership & Subscriptions
  • Extras
    • Frequently asked questions
      • Pricing/Features
      • Manage Subscription
    • Lingo
      • CB Lingo
      • Acronyms
    • Online Resources
      • Certifications
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  • Referral / Affiliate Program
    • Get paid to post loads
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  • Why am I not getting Load Alert text messages?
  • How do I reach Customer Service?

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  1. Extras

Frequently asked questions

PreviousMembership & SubscriptionsNextPricing/Features

Last updated 4 years ago

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Why am I not getting Load Alert text messages?

There are a lot of reasons why this could happen. Please check this list to see if helps answer your question.

  • Are you subscribed to a plan that includes load alerts?

  • Text the word Start to (424)402-5623

    • If you did not get a reply please reach out to support

  • Is your postal code updated?

    • You will only receive alerts for loads posted that are within 500 miles of the location you have set for your zip code.

How do I reach Customer Service?

Right now this is a one man business, and my time is very limited. I have to make sure that I am using my time well to continue to deliver valuable service. Please be patient with any support requests. You can reach me at any of the following.

  • CoverMyLoad

  • Email

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hello@covermyload.com